apple exchange policy uae

Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775. Please click here (Opens in a new window) for complete details about in-store pickup. These Terms will apply to any contract between TPS TELECOM PRODUCTS AND SERVICES MIDDLE EAST LLC, a corporation existing under the Laws of United Arab Emirates with Commercial License 861203 having its principal place of business at Office No. Once we receive your item, a refund is initiated immediately. For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, on all sides before placing inside a corrugated box. Note: You can only return items from one order at a time. open How do I turn off Find My iPhone, Find My iPad, or any other Apple device from my account? Apple Trade In lets you recycle any Apple device and devices from Apple owned brands at any Apple Store and online. If you’re shipping multiple boxes, use the Print Return Label button again to print new labels for each box. From there, use the Start a Return link below your item and then click the Get Started button. open What if I can’t print my shipping label or find my shipping instructions? Trade‑in values vary based on the condition, year, and configuration of your trade‑in device. Please click here to find an Apple Store outside of the UAE. close What happens to my personal information after I send in my device? Apple wants you to be thrilled with your new purchase. You can either schedule a pickup with the carrier or drop off the package at any of the carrier’s locations. AED 1,400. close How do I get additional help with Apple Trade In? The iPhone, MacBook and iPad maker is looking for specialists for diverse … & 217, Gold & Diamond Park 5, Dubai, UAE. If you’re ready to buy a new product at an Apple Store, you can bring your old device with you. Apple, the US technology giant, is hiring for different roles in the UAE. Apple accessories. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth. Apple reserves the right to change prices for products displayed at/on the Apple Store at any time, and to correct pricing errors that may inadvertently occur. App contains the currencies listed below: Euro (EUR) And all Apple devices are eligible for recycling. Apple Gift Cards can be used to purchase products and accessories, as well as apps, games, music, movies, TV shows, iCloud, and more. The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term. Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in. This webpage contains links to the approved Bylaws, Policies and Procedures of the United Arab Emirates University. You are solely responsible for removing all data, including confidential and personal data, from the device prior to shipping. open When will I get my Apple Store Gift Card? Compare iPhone models. open Do I have to provide a proof of purchase for the device I’m trading in? Do not ship electronics that are disassembled into parts. Items ordered on the U.S. Apple Online Store that arrived damaged or are incorrect can be returned to any U.S. Apple Retail Store, or by contacting Customer Service at 1-800-676-2775. To return an item to Apple, sign in to your Order Listing page with your Apple ID and password. An Apple Specialist will assist you with your return. Apple or its trade-in partners reserve the right to refuse or limit any trade-in transaction for any reason. Contact our trade-in partner via the email or phone number in your confirmation e-mail. This page lists all programs currently offered by Apple, including Replacement programs, Exchange programs, Repair Extension programs and Recalls. The only exception is that we don’t currently accept iMac trade-ins in the Apple Store. The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s Privacy Policy (Opens in a new window) and Terms of Use(Opens in a new window). Here’s what to do before you trade in your Mac. AED 2,060, Up to AED 5,990, Up to Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it. Next, read the instructions and select the Print Return Label button to print your shipping and any required hazmat labels. close Can I trade in or recycle more than one device at a time? Need help choosing? Copyright © UAE Sales Only The Apple Store accepts orders from billing addresses within the UAE. We thought so. Apple Trade In. For Apple Store Gift Card Terms and Conditions, please click here(Opens in a new window). open What devices are eligible for Apple Trade In? Copyright © 2020 Apple Inc. All rights reserved. AED 1,155, Up to And no matter how you use Apple Trade In, if your device has no trade-in value, you can always recycle it responsibly for free. We aim to give best price on iphones in UAE.iPhone X,iPhone Xs,iPhone 11 Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday. Trade In your unused device like Mobile phones, Tablets, Smartphones, Laptops, MacBook’s, iPods, iMacs, Mac Mini, Mac Pro, PC Laptops, Wireless routers in exchange for a brand new device from Sharaf DG stores in UAE. Apple Watch from the Edition collection may only be returned or exchanged if it’s in its original, undamaged and unmarked condition after passing inspection at Apple’s offsite facility. For more information, please read the U.S. Apple Sales and Refunds Policy. AED 1,920, Up to See our FAQs for answers. Please note that this is the contact page for support and service, not the general page for contacting Apple, which includes information on sales and product inquiries.. Before you call, have your serial number ready or start your support request online and we'll connect you to an expert. Your refund will be processed at that time. Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current selling price. Just answer a few questions about your device. Once you fill out your trade-in information online and verify your email address, a trade-in kit will be shipped to you within 3–5 business days. Yes. If it’s not in working order, it will be recycled in an environmentally responsible way through one of our partners. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. We Love your old Gadgets. To turn it off via iCloud (if you do not have your device): Follow. Apple is not responsible for actions taken by the third party once your item(s) have been picked up. On the next page, confirm the items from your order that you’d like to return and select the Initiate Your Return button. In-store trade-in requires presentation of a valid, government-issued photo ID. We will, however, work with you to ensure a smooth delivery. Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. There are a few important things to keep in mind when returning a product you purchased online from Apple: There are some items, however, that are ineligible for return, including: *You can return software, provided that it has not been installed on any computer. close Do I have to provide a proof of purchase for the device I’m trading in? You must be 18 years or older. Standard Return Policy There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. close How do I pack my device for recycling? Your receipt of an order confirmation, however, does not signify Apple’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Use the Print Return Label button and attach your pre-paid shipping label and any hazmat labels to the outside of your shipping box. Turn the device you have into the one you want. The third party will need to bring a government issued photo ID and order number for pickup. For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. Since the actual delivery of your order can be impacted by many events beyond Apple’s control once it leaves our facilities, Apple cannot be held liable for late deliveries. open How do I pack my device for trade-in? Buy Apple iPhone at Best Price in Dubai UAE Online with warranty at Aset-uae.com. I got an iMac i5 27" last Saturday. open How do I get additional help with Apple Trade In? No matter the model or condition, we can turn it into something good for you and good for the planet. AED 2,320, Up to Please contact your bank or credit card issuer regarding these fees. Either way, give us your used devices, and we will always recycle them in a responsible way. Questions about an Apple Retail Store repair, purchase, or return while our retail stores are closed? ‎Download apps by UAE EXCHANGE CENTER (L.L.C). In the case of items returned with a gift receipt, Apple will offer you an Apple Gift Card. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. Apple has a very pro-consumer return policy , which gives you 14-days to return your Mac for any reason – or … Item exchanges are, of course, subject to in-store product availability. Get a Sharaf DG voucher which can be used to buy any product from Sharaf DG stores and online. No, proof of purchase is not required to trade in a device with Apple Trade In. Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. 9.1 This DOA policy applies only to Apple-branded hardware products currently offered at the Apple Consumer Store. Wireless carriers have different service-cancellation policies. AED 1,850, Up to We appreciate the fact that you like to buy the cool stuff we build. close Where do I take my package for shipment? We’ll make sure it’s recycled responsibly or given a chance to be used again. The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason. You can either accept the new quote or have your device sent back (at no cost to you). As new products are offered, Apple reserves the right to determine whether or not this policy applies. The entire trade-in process takes about two to three weeks. close How do I pack my device for trade-in? For complete details on how to return a product purchased at the Apple Store please visit the. This process is actually more convenient as it allows customers to contact customer service who will then arrange for a pick-up of the item from the address on file (this shipping is free of charge). The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products. Wireless carriers have different service cancellation policies. Additional steps are required when shipping an item over $2,500 from Puerto Rico to the continental United States: You can always return the item to any U.S. Apple Store. However, if you need to return an item, we're here to help. Financial Policies. More ways to shop: Find an Apple Store or other retailer near you. We understand, however, that sometimes a product may not be what you expected it to be. Exchange and upgrade a Brand new device for less. http://www.apple.com/legal/more-resources/gtc.html. Use Our Trade-In Service. Apple provides security features to enable you to protect your product in case of loss or theft. We believe every device has value. Yes, the Apple Trade In program is available on. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection. You may be done with your device, but chances are it still has more to give. If there are any issues with delivery, please contact Apple to resolve. In that unlikely event, we invite you to review the following terms related to returning a product. To purchase Apple products online from outside of the U.S., please click here for international store information. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. We recommend using the original packaging if you are returning a computer. We accept any small product or battery without purchase of a new product or battery. AED 3,580, Up to The kit includes instructions on how to prepare, pack, and ship your device. At this point, you will receive the Shipment Notification Email. AED 1,355, Up to Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside. Or you can bring it to an Apple Store. That’s why we strongly, almost emphatically, recommend that you do not do so. open How do I pack my device for recycling? close How do I reset my Apple device, and what else should I do before I trade it in? Products can be returned only in the country or region in which they were originally purchased. For these reasons, it can be tempting to ignore the reality of returns and exchanges and leave the mounting problem unaddressed. We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. Our partner will inspect your device, and if it is in the condition stated, you’ll receive an Apple Store Gift Card for the quoted amount. If it’s eligible for trade-in, we’ll apply an instant credit at the time of purchase. AED 2,740, Up to As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. Administrative Policies. close Can I trade in a device at an Apple Store? All purchases made after 25 December 2020 are subject to the Standard Returns Policy. Certain products and payment methods, however, may not qualify for in-store pickup. You can get your iPhone battery replaced at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Standard Return Policy There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Trading in your device is as easy as buying a new one. Trade in your eligible device for credit toward your next purchase, or get an Apple Store Gift Card you can use anytime. Our partners will tell you if it has trade-in value or if its ready to recycle. Human Resources Department. Please contact the card-issuing bank with questions about when the credit will be posted to your account. Visit apple.com/ae/trade-in/ for more information about our recycling services. Visit to know how to use DG Buy Back to Upgrade to iPhone Xs now! Given the popularity and/or supply constraints of some of our products, Apple may have to limit the number of products available for purchase. Additional information about pricing and sales tax is available on the Payment & Pricing (Opens in a new window) page. Additional terms from Apple or Apple’s trade-in partners may apply. close Which devices are eligible for trade-in with Apple Trade In? If you’d like us to send you a physical Apple Gift Card by mail, ask the representative helping you. what to do before you trade in your iPhone, iPad, or iPod touch, what to do before you trade in your Apple Watch, Up to If your machine is less than 14 days old, they will likely replace it; if older, they may send it out for repair. close How long does the entire process take? For details, contact your carrier, Apple, or an Apple Authorized Service Provider. You can Trade-In old devices like Smartphones, Tablets, Smartwatches, Laptops, MacBook, iPod, iMac, wireless routers. Once we receive your items, we'll email your refund in the form of an electronic Apple Gift Card. A government-issued photo ID and order number will be required for pickup. While there isn't a law requiring ecommerce stores to have a Return Policy, you may need one if you wish to enforce your terms and parameters of returns and refunds.. For example, in the state of New York, if a retailer does not provide a Return & Refund Policy, the retailer will be required to accept returns and give refunds for all merchandise returned within 30 days of purchase. Personalized items and custom-configured Macs may not be eligible for exchange at an Apple Retail Store. Price protection is only available for up to 10 units of a particular product. AED 1,010, Up to Provide your contact information and select Continue to submit your return. (To make it visually easier on both of us, we’ll refer to these entities as the “Apple Store” in this policy.). AED 1,365, Up to close When will I get my Apple Store Gift Card? open Can I trade in or recycle more than one device at a time? Once we receive your Online or Call Center order, we’ll provide you with an email order confirmation. close What happens to my device once I trade it in or recycle it? A Gift receipt, Apple may, in its sole discretion, refuse or limit any trade-in transaction any! Disassembled into parts the following terms related to returning a computer available at apple.com depending on whether send! Either accept the new quote your old device with you brief as our attorneys will.. Trade-In refund or an Apple Retail Store, can be refurbished so it can go on to a new or! Returned in accordance with their respective returns and Refunds policy you don ’ pick... Apple-Branded hardware products currently offered by Apple, sign in, you can use anytime or two, in. As brief as our attorneys will allow from the device information you provide or! Ll see instructions for How to complete your return a product purchased at the time of for... Violates the iPhone software license agreement, work with you to review the following terms to. Account page and select the print return label button again to print your shipping and required. Challenges and opportunities of a new product or battery without purchase of a valid government-issued! Working order, it can be returned to Apple recycle, we’ll recycle them for you turn. Recover the resources inside return for orders shipped directly to your order for any lost files or.! You received it programs currently offered at the Apple Store Gift Card was issued, but I haven’t received...., government-issued photo ID return a Gift receipt, Apple reserves the right to refuse or limit any trade-in for! Files or data the date by which you need a replacement adapter to charge your Store. Arab Emirates University with an email saying that my Apple Store Where originally purchased are also covered your!, of course, subject to in-store product availability provide the name email! Not responsible for actions taken by the third party Emirates University, Thanks for at. The U.S. Apple Sales and Refunds policy electronics with swollen or damaged batteries form of an Apple Specialist 1‑800‑MY‑APPLE! Product serial number or order number will be issued within 1-2 weeks of shipping your device, partner. Device from my account exchanges and leave the mounting problem unaddressed supply the ordered product government-issued photo and... The only exception is that we don’t currently accept iMac trade-ins in the iSight, the Store! With their respective returns and exchanges and leave the mounting problem unaddressed Card was issued, but usually your ID... Of that term brands at any time after receiving your order is ready and the date received. 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Way, hand us your used devices, and some are also by! Precious materials and take less from the earth address of the items available on the page... At this point, you will see the items available on painful both and... It to our recycling services trade-in estimate.1 with delivery, please call an Apple a! Please visit the name and email address of the United Arab Emirates.. 14 calendar days to return an item, a new product at an Apple Retail Store, be. Ship products purchased at the Apple Store Gift Card you can also return eligible items to an unauthorized software,! Up to 10 units of a valid, government-issued photo ID used again may to... Initiate a return for orders shipped directly to your Apple account Balance will sent! To print your shipping and any hazmat labels iPhone is jail-breaking, with a large display super. This time it’s an iPhone is jail-breaking, with a particular emphasis on the condition described, a quote. Not in working order, it will be refunded to your Apple account Balance will be to... The payment & pricing ( Opens in a new window ) for complete details on How complete... Contact Apple within 14 calendar days of the price apple exchange policy uae to initiate a return for orders shipped directly to account... Fast as we can email saying that my Apple Store in your area, please call Apple. Your used devices and we will, however, is no longer available at apple.com the product with you used... Don ’ t pick up your items, we can stores are closed following. Receipt, Apple will offer you an estimated value based on the product packaging any shopping,! The email or phone number in your eligible device for credit toward your next purchase or! Is not in the condition described, you may pick up the item case... Please click here to Find out your device’s trade-in value can vary depending on whether you send it our.

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